Whether you’re brand new to listing or already have your property online, you’re in the right place. Booking.com offers expertise crafted over 20 years in the business and a global team that’s serious about getting you bookings.
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Set the rules you want and we’ll guarantee that guests have read and confirmed them before they’re able to book.
Take control over your bookings
Welcome the guests you feel comfortable having at your property. Take control over who books by adding prerequisites such as a verified phone number and address.
Easy action when an issue arises
We take the security of your property very seriously. In the rare case that something goes wrong, you can instantly report a guest’s misconduct and block them from making future bookings with you and other hosts.
Insurance for the unexpected
We’re working hard to make sure you’re covered when the unexpected happens. By partnering with leading insurance companies around the world, we’ll make sure you have support – including liability coverage up to GBP 1,000,000, and property and contents coverage, coming soon.
If you’re already listed on other travel sites, you can easily sync your calendars with Booking.com’s – helping you reduce the risk of double bookings or bookings on days you’re not available.
A virtual account manager
We’ll help set you up for success from day one. Get step-by-step guidance on how our platform works, best practices and things to watch out for.
The support you need
We have online resources accessible 24/7 so you can get the help you need, when you need it. Get quick answers and commercial advice on the Partner Help Centre, or reach out to other experienced hosts on the Partner Forum.
A global marketing team
We’ll advertise your property to travellers around the world, with campaigns designed to bring in bookings – freeing you up to focus on running your property and creating great guest experiences.
24/7 support for your guests
We want to save you time and keep your guests happy. That’s why our Customer Service teams are available to support guests on your behalf – in 43 languages, 24 hours a day, 7 days a week.
Set up personalised and automatic replies to common requests such as check-in or parking in just a few clicks. You can even pre-schedule messages to be sent at specific times and use the translate function to view the message in your preferred language.
Stay on top of your listing with Pulse, Booking.com’s property management app, where you can manage reservations, check your calendar and respond to guest messages wherever you are.
We work with vendors to offer specific tools designed for hosts like you – think smart locks and smart doorbells. These create more seamless check-ins for guests and help keep your property safe.
You’re always in charge of setting your own prices, and for a small fee we can handle guest payments so you always get paid on time and in full.
Serious about personalisation
Create your own host profile
Introducing yourself on your Booking.com property page sets the right expectations and shows guests why staying at your property is a special experience.
Connect with guests before they book
Potential guests can now ask you questions directly on our platform. Quick and friendly replies are proven to lead to more bookings and better reviews.
Still not sure about something? Find answers to all your questions on our FAQ.