Enjoy peace of mind knowing Booking.com has your back
We take safety seriously so you can host with confidence.
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Putting you in control when welcoming guests
Here are some of the benefits you enjoy when listing with us...
Communicate your house rules
Not only can you set house rules, guests will also need to agree to those expectations before they can book your property.
Align with guests before booking
Guests can use our messaging system to contact you before they book. That way, you both meet each other’s expectations.
Easy access to support
If you need to get in touch with us, our large team of partner support agents are available 24/7 in 43 languages.
Get the type of bookings you want
Find the right guests for your property by setting the criteria they need to meet to book (e.g. having a verified phone number).
Protect your investment
Worried about something valuable in your property? Set a damage deposit to give yourself an extra layer of security.
Easy action if an issue comes up
In the unlikely event you have a poor guest experience, our misconduct reporting tool makes it easy to tell our team and block them from your property.
Security measures
Protecting partners with every booking.
Background checks
We make sure guests are screened against numerous global sanctions watchlists so our partners aren’t at risk when hosting.
Fraud scoring
We use machine learning models to detect fraud when guests are booking and take measures to protect your reservations.
Reservation risk
Even after the guest books, we still run additional checks and take action against bookings we know will be canceled.
Guest blocking
We have multiple teams working to prevent problematic guests from booking properties on Booking.com.
Protecting your home
Featured safety devices for your home
Ring
Communicate with your guests and keep your property safe, no matter where you are. You'll always have peace of mind with Ring Video Doorbells and Security Cameras.
Learn more
igloohome Smart Keybox
The igloohome Smart Keybox is a smart lockbox that stores keys, access cards, and more for easy retrieval. You can easily generate a PIN code or Bluetooth key on the go and share it with guests to unlock the keybox.
Learn more
NoiseAware
Don't wait until there's a complaint. Actively prevent parties and noise complaints at your property with real-time noise detection and monitoring.
Learn moreStart hosting with confidence
Don’t just take our word for it – see what our partners are saying.
"It makes me more confident to know that I can report guest misconduct for all the properties in my portfolio on Booking.com."
- Elvira Cuelar, Palma Homes Mallorca, Mallorca
"Knowing that Booking.com customers read and agree to respect my behavior policies is a big weight off my shoulders."
- Angela Feregrino, Short Stay Mexico, Mexico City
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